Wednesday, May 10, 2006

A Quick Psychological Profile of Used Cars - Big LG

LG - The Boss. Our director. Classic 4 with a 3wing. The phrase that comes to mind is a Mike Jones quote, "I do this shit for cash and not for fame and flash." The man is less interested in fame and glory than money and power. Upon 1st glance, he might seem quiet and laid back but don't let the smooth taste fool you. This Nigga is Candler Rd. to the core. A pinnacle of total dominion. One of the rare individuals that I've seen who gets great ideas AND implements them. He's a great leader and manager and in general, how we are as salesmen are completely colored by his temperment and work ethic in several ways.

1) We all have an underlying belief that for someone to come in our house and buy a car and not have us make a profit is not only completely retarded but fuckin insulting. This is huge because it takes the shame or deceit out of the business. Up front, it's implicitly understood that we are here to eat and that comes first. If a customer, has a problem with that then "Punt, muthafucka." There's a pride he brings to the profession that carries over to the rest of us. We don't take shit and we aren't ordertakers, we're salesman.

2) You treat people good and they'll treat you good. Real simple policy but effective. Used Cars is a real cool place to work. We get along with each other and we get along with our customers. LG, is gonna make money off of you but he's gonna treat you right and this is the same mentality we have on the floor. Customers generally have fun when they're there with us. We shoot people straight and don't sugarcoat shit but at the same time if you need some help we'll do what we can for you.

Working with LG for the most part is cool but being a 4w3 does meen that from time to time he's gonna be on his period. At these times it's just besat to stay out of his way. Usually, it has to do with if we haven't sold any cars or not. When he gets in these moods just look busy. Don't ask him for permission for anything, He's gonna say no by default. It's kinda how you might live with King Kong. The man has an ego. Arguing with him is senseless and will get you nowhere. He is a closer which means that his mentality is "Even when I'm wrong, I'm right. Even when I'm lying it's the truth." To use the rules of rational deduction with the man is an exercise in futility when he's in closer mode. It's better to approach him when he's alone, not working a deal and you or somebody just sold a car. Any public confrontation with the man requires him to prove that he is THE alpha male and your point no matter how valid will be rendered ineffective.

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